Selling Solutions Inc. will provide full replacement product at no charge (including covering the costs for handling and shipping charges for the replacement product) if there is proven to be a material defect with any component of the Power Negotiator Toolkit that does not permit the MP3 files, Audio CDs, or Data CDs to play on applicable media or computer equipment.  Selling Solutions Inc. will refund 100 percent of the purchase price if an order is cancelled prior to the order being shipped.  Selling Solutions Inc. will not allow returns or provide refunds for any requests other than for those made for material defect in the original MP3 files, Audio CDs, or Data CDs.

Damaged product(s) being submitted for replacement must be returned in the original DVD case packaging in order to qualify for full replacement. Product(s) must be returned to:

Selling Solutions Inc.
304 Stone Road West, Suite 715
Guelph, Ontario
N1G 4W4

Consumers are responsible for covering the costs of packaging and shipping any damaged merchandise to the above-referenced address.